In 2016, Centrestone set out with a simple but important goal: to give Australian jewellery owners a specialist insurance partner who actually understood their industry — not a generic policy stretched to fit a unique category. Ten years on, that mission hasn’t changed, even as the business around it has grown considerably.
Where it Started
Jewellery has always been a category most insurers treat as an afterthought — a line item bolted onto a broader home and contents policy, with cover that rarely reflects how engagement rings, watches and heirloom pieces are actually worn, worked with, and worried about. Centrestone was built to close that gap. From day one, the focus was on tailored personal jewellery insurance: cover designed around the realities of owning fine jewellery, backed by a straightforward claims process and genuine specialist knowledge, rather than a one-size-fits-all product.
That focus resonated. Over the years that followed, Centrestone grew through its network of jewellery partners across Australia, helping thousands of customers protect the pieces that matter most to them — engagement rings, wedding bands, watches, and treasured family jewellery — with cover built specifically for the category.
Growing with the Industry
None of that growth happened alone. Since 2016, Centrestone’s insurance solutions have been underwritten by Berkley Insurance Australia, a partnership that has underpinned the business’s expansion and its ability to keep innovating within the jewellery insurance space. A decade of working closely together has meant refining products, improving the claims experience, and building the kind of long-term trust that lets a business take on bigger challenges with confidence.
That confidence showed up clearly in 2025, with the launch of Centrestone Jewellers Block — extending Centrestone’s offering beyond personal jewellery cover into comprehensive protection for jewellery retailers, wholesalers and manufacturers. It’s cover built around the specific risks jewellery businesses face day to day: stock in transit, consignment, trade shows, and the simple fact that a jeweller’s inventory doesn’t sit still. Jewellers Block marked a genuine evolution for Centrestone — from a specialist personal insurance provider to a broader insurance partner for the entire jewellery trade.
A Decade of Relationships
Ask anyone at Centrestone what they’re proudest of after ten years, and the answer isn’t a number on a page — it’s the relationships. It’s the jewellers who’ve grown their businesses alongside Centrestone. It’s the brokers who trust the team to get the detail right. It’s customers who’ve come back for a second or third piece, knowing their cover is handled properly. And it’s the confidence that comes from a business — whether an individual jeweller or a retail group — knowing they’re properly protected, so they can focus on the craft and the customer rather than the “what ifs.”
“Over the past decade, our partnership with Berkley has been central to Centrestone’s journey. Their support and long-term commitment have allowed us to grow our jewellery insurance offering and, more recently, bring Centrestone Jewellers Block to market. We’re proud of what we’ve built together, and genuinely excited about what’s ahead — for both businesses and the jewellery industry we serve.” — Lachlan Renshaw, Managing Director, Centrestone
Looking Ahead
Ten years also means ten years of listening and adjusting — refining cover, refining process, and staying close to the industry Centrestone serves. That’s the approach the team intends to keep building on for the next ten years: more specialist products, deeper partnerships, and continued investment in getting jewellery insurance right for the people who need it most.
To every customer, jeweller, broker and partner who has been part of this first decade — thank you. Here’s to the next chapter.
— The Centrestone Team
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